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Last Updated: October 2026
At Lonavala Taxi & Bus Services, we respect your privacy and are committed to protecting the personal information you provide when using our website, contacting us or booking our taxi, cab, car rental, tempo traveller and bus rental services. This Privacy Policy explains what information we may collect, how we use it and how we protect it.
When you contact us or make a booking, we may collect information such as:
We only request information that is reasonably necessary to respond to enquiries, arrange bookings and provide our transportation services.
The information we collect may be used to:
We do not use your personal information for purposes unrelated to our services without an appropriate legal basis or your consent where required.
When you book a Lonavala Taxi, Car Rental, Tempo Traveller or Bus Rental Service, we may need to share relevant booking information with the driver or transportation team responsible for fulfilling your booking.
Only information reasonably required to provide the service should be shared.
If you submit an enquiry through our website, your name, phone number, email address and message may be collected so that our team can contact you regarding your request.
We may retain enquiry information for customer service, booking records and legitimate business purposes.
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and provide a better browsing experience.
Cookies may help us:
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
We may use third-party tools and services, such as website analytics, advertising platforms, maps, payment providers, hosting services or communication tools, to operate and improve our website and services.
These third-party providers may process information according to their own privacy policies and applicable terms.
Where online payments are available, payment transactions may be processed through third-party payment providers.
We generally do not store complete payment card details on our website unless specifically required and lawfully permitted. Payment providers may collect and process payment information according to their own privacy policies.
We do not sell or rent your personal information to third parties.
Information may be shared when reasonably necessary with:
We aim to limit shared information to what is reasonably necessary for the relevant purpose.
We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, alteration, disclosure or loss.
However, no website, online system or method of electronic transmission can be guaranteed to be completely secure.
We may retain personal information for as long as reasonably necessary to provide services, maintain booking and business records, resolve disputes, meet legal obligations and protect our legitimate business interests.
When information is no longer required, we may securely delete or anonymise it where reasonably practicable.
Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of or deletion of certain information.
If you would like to make a privacy-related request, please contact us using the details provided below.
Our website and services are not specifically directed toward children. We do not knowingly collect unnecessary personal information from children.
Parents or guardians may contact us if they believe that a child has provided personal information to us and request appropriate action.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of external websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
Any updated version will be published on this page with a revised Last Updated date.
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
Lonavala Taxi & Bus Services
Phone: 7020547401
Location: Lonavala, Maharashtra, India
By using our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.
Lonavala Taxi & Bus Services provides reliable and comfortable taxi, car rental, sightseeing, airport transfer and bus rental services in Lonavala. We make local and outstation travel convenient with professional service and well-maintained vehicles.
Add : Office 2, Opp Sathe Restaurant, Old Pune Mumbai Higway, Lonavala, Pune – 410302
Mob : 7020547401
Website : www.lonavalataxis.com
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